- Call 866-377-4771 for a Return Authorization Number (RA#).
- Pack the product in its original carton, or equivalent, and clearly mark the box with the RA#.
- Enclose a copy of the proof of the receipt showing the original purchase date.
- Enclose a note describing the difficulty you have had with product. Be sure to include your complete name, address and phone number.
- Mail the above prepaid to the address provided by the manufacturer with the RA #.
Note:Consumers must call 866-377-4771 to obtain a RA# in order to receive service for a defective product.